How to Create Your Mundpay Account

Getting started with Mundpay is fast, secure, and straightforward. Follow this step-by-step guide to set up your account and access your dashboard in just a few minutes.

Step 1: Fill Out Initial Details

Go to the sign-up page and enter your primary account details:

1. Full Name: Enter your full legal name as it appears on your official documents.
2. Email Address: Enter your primary email address, which will be used for account login, security alerts, and notifications.
3. Mobile Phone Number: Provide your mobile number including your area code.
4. Password: Create a strong and secure password to protect your account.
5. Click Sign Up / Create Account.

Step 2: Verify Your Email

To ensure your account's security, verify your email address:

1. Check your inbox for a verification email sent by Mundpay.
2. Open the email and click the Verify Email / Confirm Account link or button.

Step 3: Profile & Identity Information

Log in to your dashboard and click Complete Registration to set up your profile:

1. Navigate to the Profile & Identity section.
2. Profile Picture: Upload a profile picture of your choice.
3. Account Type: Select either Individual (Tax ID / CPF) or Legal Entity / Business (Corporate Tax ID / CNPJ).
4. Tax ID & Personal Details: Fill in your Tax ID number and the required personal details.
5. Click Save and Next.

Step 4: Address Details

Provide your residential or official business address:

1. Navigate to the Address tab.
2. Enter your Postal Code (ZIP Code). Street, Neighborhood, City, and State fields will auto-populate in most cases.
3. Enter your Street Number and Building/Unit/Suite Number (if applicable).
4. Review your address details and click Save and Next.

Step 5: Bank Details for Payouts

Fill in your banking details to enable account payouts and withdrawals:

1. Navigate to the Bank Details tab.
2. Bank Name: Select your financial institution from the dropdown list.
3. Account Type: Select Checking or Savings account.
4. Branch & Account Number: Enter your Branch Number (Routing) and Account Number, including any check digits.
5. Click Save and Next.

⚠️ Note: The bank account holder's tax ID must match the account holder details registered on Mundpay.

Step 6: Identity Verification & Documents

Submit your verification documents to complete account setup and unlock full account functionality:

1. Go to the Documents / Identity Verification section.
2. Upload Document Photo: Submit a clear, high-resolution photo of your valid government-issued ID (National Identity Card, Driver's License, or Passport). Ensure the document is fully visible, unfolded, and legible.
3. Take a Selfie: Take or upload a clear, well-lit photo of your face (selfie).
4. Click Save and Next / Submit for Review.

Identity verification is handled by Veriff, our partner platform responsible for the security of the process.
Upon selecting Verify documents on Mundpay, you will be redirected to Veriff, where you must complete this step on your mobile phone by submitting:

• A photo of the front and back of your original ID document.
• A real-time selfie for liveness verification.

Important: The entire process requires photos captured live. Uploads of saved images, screenshots, or expired/damaged documents will not be accepted.

⏳ Next Steps

Once submitted, your account will be reviewed by our compliance and security team. You will receive an email confirmation and an in-dashboard notification as soon as your account is approved and ready to process transactions!

Updated on: 08/09/2026